Terms and Conditions for Rojas Trucks

Last updated: 04/15/2024

Acceptance of Terms

By accessing and using the Rojas Trucks website, and by purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and refrain from purchasing our products.

Shipping and Delivery

  • Processing and Dispatch: Orders are processed daily (except for public holidays). A confirmation email with a tracking number will be sent to you once shipping is procurred.
  • Global Shipping: We offer international shipping.
  • USA Shipping: Typically occurs within two to five business days, excluding public holidays.
  • International Shipping: International shipping generally take 7-14 business days. VAT for European orders is not included at checkout.

Returns and Warranty

  • Returns: Returns are accepted in cases of manufacturing defects. Contact our support team within 30 days of receipt to initiate a return.
  • Warranty: Our products are warranted against manufacturing defects for six months from the purchase date. This warranty does not cover damages from normal wear and tear, misuse, or external incidents.

Intellectual Property

  • Copyright: The content on our site, such as texts, graphics, logos, and images, is owned by Rojas Trucks and protected by copyright law.
  • Trademarks: The trademarks and trade names displayed on our site are owned by us and cannot be used without prior written permission.
  • Patents: 

Assumption of Risk and Indemnification

  • Risk Acknowledgment: You acknowledge the inherent risks involved in operating our products and agree to assume all responsibility for these risks.
  • Liability Disclaimer: We disclaim all liability for injuries or damages resulting from the use of our products.
  • Indemnification: You agree to indemnify and hold harmless Rojas Trucks from any claims arising from your use of our products.

Parental Consent

If you are under 18, you affirm that you have obtained your guardian’s consent to use our products under these terms.

Legal Considerations

We advise you to seek independent legal counsel if you have concerns regarding the legal aspects of using our products.

Warranty and Refund Shipping Costs

  • Warranty Returns: Customers cover the initial shipping cost for warranty returns. If a warranty claim is validated, we cover the return shipping.
  • Refunds: Refunds are issued at our discretion and exclude shipping costs. Currency fluctuations and bank fees are not within our control and are your responsibility.

Payments

All transactions are processed through Shopify. Additional charges by banks or financial institutions are solely the customer's responsibility.

Limitation of Liability

We are not liable for indirect or incidental damages resulting from the use of our website or products.

Governing Law

These Terms are governed by the laws of Missouri, USA.

Modifications to Terms

We may revise these terms at any time, and the updated versions will be effective immediately upon posting.

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